return backpack 36 slot + legendary chest

[yxy]

Good evening, don't be angry, but my 36-slot backpack and 1 legendary chest  that I bought yesterday disappeared, can anything be done about it?

[Gensen]

Hello. If you purchased this with coins, they have been refunded back to your account. Otherwise read this:

Due to a critical bug, Moonwell x100 has been rolled back to December 13th, 04:00 state. Any progress from this date until the rollback moment cannot be restored. This is necessary to ensure fair conditions for all players. As compensation, bonus rates have been enabled until December 21st inclusive.