Problem with mailbox in game

[XXX]

Hello!

I’m having a technical issue with my account. I can’t open the mailbox in the game. When I click on the mailbox, the message below appears and the game freezes.

I’ve tried:

1. Disabling all addons.
2. Deleting the cache file.

Unfortunately, neither solution worked.

Char. name: Zoe

 

Could it be that I have too many emails in my mailbox?

I would really appreciate your help. Thank you!

Изменено 2 часа назад пользователем XXX